Processing Errors

The issue has been resolved and transaction processing is operating normally. We are completing processing for impacted transactions from earlier today and will continue to monitor closely.

We have deployed a fix and are seeing successful transactions again. Recovery is in progress while we continue monitoring performance. We will also complete processing for transactions that were accepted by our system but did not finish processing earlier this morning. We will provide another update shortly.

We've confirmed an issue with a connection to one of our financial partners, we're working on resolution.

Our team is still investigating the root cause of this issue.

We are investigating elevated processing errors on the platform. Team is working to identify and address the issue. We are tracking payments and will reprocess any transaction not completed.